Accessibility statement
Information about the digital accessibility of our website
This accessibility statement applies to the website www.serles.at.
We strive to make our website accessible in accordance with legal regulations on digital accessibility. The legal basis for this is, in particular, the Equal Opportunities for People with Disabilities Act (BGG), the Barrier-Free Information Technology Ordinance (BITV), and EU Directive 2016/2102.
This website is currently partially compliant with the requirements of the Barrier-Free Information Technology Ordinance (BITV) 2.0 and EU Directive 2016/2102. Some content is not yet fully accessible. However, we are committed to gradually identifying and removing existing barriers to continuously improve accessibility.
The following content is currently not accessible for the following reasons:
Incompatibility with accessibility regulations
Some PDF documents provided on the website are currently not accessible.
If you need assistance accessing these files, please contact officeserlesat.
We will provide you with the content in a suitable, accessible format.
Disproportionate burden
Older PDF and Office documents cannot currently be made fully accessible for economic and organizational reasons.
However, we are continuously working to resolve existing deviations from accessibility requirements as far as possible.
This content does not fall within the scope of the applicable legal regulations:
The website contains older content and documents published before July 21, 2025. These are not subject to the obligations of the Accessibility Act. There are currently no plans to subsequently adapt this content to make it accessible.
In addition, third-party content is embedded on the website that is not created or controlled by us. No statement regarding accessibility can be made for this content, as it is not within our area of responsibility. It is therefore also exempt from legal requirements.
The accessibility assessment of this website was conducted as part of a self-test based on the Web Content Accessibility Guidelines (WCAG) 2.2.
We strive to continuously optimize our website – especially with regard to user-friendliness and accessibility for everyone.
If you notice any deficiencies in the accessibility of our website, please contact us:
Hotel Serles
Dorfstraße 58
6142 Mieders
Tel. 0043 5225 62790
Email: officeserlesat
We will endeavor to process your request as quickly as possible and provide you with feedback.
If you do not receive a satisfactory response from the above-mentioned contact option, you can submit a complaint to the Complaints Office of the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the Complaints Office's contact form.
The FFG will examine complaints to determine whether they relate to violations of the provisions of the Web Accessibility Act, particularly deficiencies in compliance with accessibility requirements, by the federal government or an institution attributable to it.
If the complaint is justified, the FFG must issue recommendations for action to the federal government or the affected legal entities and propose measures to remedy the deficiencies.
